Last updated: 29 July 2026
Labuan Bajo Luxury (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect when you visit labuanbajoluxury.com or contact us, how we use it, and the choices you have.
Who We Are
Labuan Bajo Luxury is a premium travel service based in Labuan Bajo, East Nusa Tenggara, Indonesia, offering yacht and phinisi charters, luxury tours, villa accommodation, and private transportation across Komodo National Park and Flores. You can reach us at sales@indonesiajuara.asia or via WhatsApp at +62 811-2891-1991.
Information We Collect
Information you give us. When you contact us through WhatsApp, email, or an inquiry form on this site, we receive the details you choose to share — typically your name, contact details, travel dates, group size, and preferences. We use this information solely to prepare your itinerary, respond to your inquiry, and manage your booking.
Information collected automatically. Like most websites, we use cookies and similar technologies for site performance (caching), security, and analytics. This may include your IP address, browser type, device information, pages visited, and referral source. Analytics data is aggregated and does not identify you personally.
How We Use Your Information
- To respond to inquiries and provide quotations for tours, charters, villas, and transport
- To arrange and manage confirmed bookings, including coordination with vetted local partners (boat operators, villas, drivers) strictly as needed to deliver your trip
- To improve our website, services, and marketing through aggregated analytics
- To protect the site against spam, abuse, and security threats
We do not sell your personal information. We only share it with third parties when required to deliver services you requested, or when required by law.
Third-Party Services
Our website and communications rely on the following third-party services, each governed by its own privacy policy: WhatsApp (Meta) for messaging, Google services for analytics and fonts, and our hosting and security providers. If you contact us via WhatsApp, your messages are also subject to WhatsApp’s terms and privacy policy.
Cookies
We use essential cookies for site functionality and performance caching, and analytics cookies to understand how visitors use the site. You can disable cookies in your browser settings; the site will continue to work, though some features may be less convenient.
Data Retention
We keep booking and inquiry records only as long as needed to provide our services, meet legal and accounting obligations, and resolve disputes. You may ask us to delete your personal information at any time (see below).
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, contact us at sales@indonesiajuara.asia. We will respond within a reasonable timeframe.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Contact Us
Questions about this policy or your data? Email sales@indonesiajuara.asia or message us on WhatsApp at +62 811-2891-1991.